Batparo Privacy Policy —
How We Protect Your Data in Pakistan

01Introduction

Your privacy is something that batparo takes seriously — not as a legal formality, but as a genuine operating principle. When you register an account and start betting on cricket, football, or any other product on batparo, you are sharing personal information with us, and that trust comes with a real responsibility on our part.

This Privacy Policy sets out in plain language what personal data batparo collects from Pakistani players, the reasons we collect it, how we store and protect it, who we might share it with, and what choices and rights you have over your own information. We have tried to keep this document as straightforward as possible — legal documents do not need to be confusing, and Pakistani players deserve to understand exactly how their data is being handled.

If you have any questions after reading this policy, our support team is available 24/7 at support@batparo.ws and through the live chat feature on the batparo platform.

02Who We Are

Batparo is the online sports betting and gaming platform operated at batparo.ws. The batparo platform offers sports betting (including cricket, football, tennis, kabaddi, and more), esports betting, crash games, Aviator, and casino products — all available to registered Pakistani players in PKR.

For the purposes of this Privacy Policy, batparo is the data controller responsible for your personal information. This means we determine the purposes and means of processing your data. Where we work with third-party service providers — such as payment processors for Easypaisa and JazzCash — those providers process data only on our instructions and under strict contractual obligations.

Our primary contact for all privacy-related matters is the batparo Data and Compliance team, reachable at support@batparo.ws.

03Personal Data We Collect

Batparo collects personal data in several categories. We keep this to what is genuinely necessary — we do not collect data for the sake of it. Here is a clear breakdown of what batparo holds about you:

04How We Collect Your Data

Batparo collects your personal data through the following channels:

4.1 Directly from You

The majority of your personal data comes directly from you when you register an account on batparo, make a deposit or withdrawal request, place a bet, contact our support team, or update your account settings. This is the most significant source of personal data on the batparo platform and the data you provide must be accurate and kept up to date.

4.2 Automatically During Platform Use

When you access the batparo website or app, we automatically collect certain technical data — your IP address, device details, browser type, session length, pages visited, and how you interact with the platform. This is collected using cookies and similar technologies, described in more detail in Section 9 of this policy.

4.3 From Payment Processors

When you use Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard to transact on batparo, our payment processing partners share transaction confirmation data with us. We receive confirmation of successful deposits and withdrawals, along with the payment method identifier. Full payment credentials are processed directly by the payment provider — batparo does not see or store your full Easypaisa PIN, JazzCash MPIN, or card details.

4.4 From Identity Verification Services

Where batparo is required to verify your identity — for example, before processing a large withdrawal or where unusual account activity is detected — we may use a third-party identity verification service that cross-references information you provide (such as your CNIC details) against official records. These services act as data processors under batparo's instruction.

05Why We Use Your Personal Data

Batparo uses your personal data for the following purposes. We use only the minimum data necessary for each purpose:

• Operating your account: Registering and maintaining your batparo account, processing your PKR bets, and delivering the betting and gaming services you have requested.
• Processing PKR transactions: Facilitating deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard in Pakistani Rupees.
• Identity and age verification: Confirming that you are at least 18 years old and that your account details are accurate, including requesting CNIC documentation where required.
• Security and fraud prevention: Detecting and investigating suspicious account activity, duplicate accounts, unauthorised access attempts, and potential money laundering or financial fraud.
• Responsible gaming: Monitoring betting patterns to identify potential problem gambling behaviour and to apply responsible gaming tools including deposit limits and self-exclusion in accordance with our Responsible Gaming policy.
• Customer support: Responding to your questions, resolving complaints, and maintaining records of our communications for quality assurance purposes.
• Legal and regulatory compliance: Meeting obligations under applicable law, including anti-money laundering requirements and any regulatory reporting obligations.
• Platform improvement: Analysing how Pakistani players use the batparo platform to improve features, fix bugs, and develop new products that better serve the local market.
• Promotional communications: Sending you information about batparo promotions, new features, and betting offers where you have given your consent to receive such communications.

06Legal Basis for Processing

Batparo processes your personal data on the following legal bases:

• Contractual necessity: Processing your account data, bet data, and PKR transaction data is necessary to fulfil the contract between you and batparo — without it, we cannot operate your account or settle your bets.
• Legal obligation: Certain data processing — particularly identity verification and transaction monitoring — is required to comply with anti-money laundering laws and other applicable regulations.
• Legitimate interests: Fraud detection, platform security, responsible gaming monitoring, and platform improvement are carried out on the basis of batparo's legitimate interests in operating a safe and reliable betting platform. We balance these interests against your rights and apply appropriate safeguards.
• Consent: Marketing communications are sent only where you have given your explicit consent. You can withdraw consent at any time through your account settings or by contacting support.

07Who We Share Your Data With

Batparo does not sell your personal data. We share data only where necessary and only with trusted partners who are contractually obligated to handle it securely. The categories of recipients are:

7.1 Payment Service Providers

To process PKR deposits and withdrawals, batparo shares necessary transaction data with payment processors including Easypaisa, JazzCash, NayaPay, SadaPay, and card processing networks. These providers receive only the data required to complete the specific transaction.

7.2 Identity Verification Providers

Where identity verification is required, batparo may share your name, date of birth, and CNIC details with a verified identity verification partner for cross-reference purposes. These providers act strictly as data processors under batparo's instructions.

7.3 Technology and Infrastructure Partners

Batparo uses third-party technology providers for hosting, data storage, analytics, and platform operations. These providers access data only to the extent necessary to deliver services to batparo and are bound by strict data processing agreements.

7.4 Legal and Regulatory Authorities

Batparo may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required by law, where disclosure is necessary to protect the rights and safety of batparo or other players, or where disclosure is ordered by a competent court.

7.5 Business Transfers

In the event that batparo undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transition.

08Payment Data and PKR Transactions

Given that batparo operates entirely in Pakistani Rupees and integrates with local payment methods that millions of Pakistani people use every day — Easypaisa and JazzCash in particular — it is worth explaining specifically how payment data is handled on batparo.

When you initiate a deposit via Easypaisa, you are redirected to Easypaisa's own secure payment interface to enter your mobile number and MPIN. Batparo does not see your Easypaisa MPIN at any point. The same principle applies to JazzCash and other wallet-based payments. Only the payment confirmation and transaction reference are returned to batparo following a successful deposit.

For bank transfers (IBFT), batparo receives confirmation of the inward remittance from our designated banking partner. Your full bank account details are not stored by batparo beyond what is necessary for withdrawal routing to your nominated account.

For Visa and Mastercard transactions, card processing is handled by our PCI-DSS compliant payment gateway partner. Batparo does not store full card numbers. Card details are tokenised by the payment gateway so that repeat transactions can be processed securely without re-entering card information each time.

All PKR transaction records — deposit and withdrawal history — are retained on your batparo account and are accessible through your account dashboard. These records are maintained for the retention periods set out in Section 10 of this policy.

09Cookies and Tracking Technologies

Batparo uses cookies and similar tracking technologies on its website and app. A cookie is a small text file placed on your device when you visit a website. Here is how batparo uses them:

9.1 Essential Cookies

These are strictly necessary for the batparo platform to function. They maintain your login session, remember your bet slip contents, and ensure security tokens work correctly. You cannot opt out of essential cookies without stopping the platform from functioning.

9.2 Performance and Analytics Cookies

Batparo uses analytics tools to understand how Pakistani players navigate the platform — which pages are visited most, how long sessions last, where players drop off during the registration process. This data is aggregated and anonymised. It helps us improve the batparo experience but is not linked to individual player identities.

9.3 Functional Cookies

These remember your preferences — such as your preferred sports section or display settings — so that batparo feels personalised when you return. They are not essential but improve your experience.

9.4 Marketing Cookies

Where you have consented to promotional communications, marketing cookies may be used to understand which batparo promotions you engage with, helping us show you offers that are relevant to your betting interests. You can manage your marketing preferences at any time through your account settings.

10How Long We Keep Your Data

Batparo retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law. In practice, this means:

• Active account data (identity, contact, account, betting, and financial data) is retained for the duration of your active account relationship with batparo.
• Following account closure, batparo retains transaction records, identity verification data, and bet history for a minimum period in compliance with applicable anti-money laundering and financial record-keeping requirements. This period is typically five years from the date of the last transaction.
• Communications data (support chat transcripts, email records) is typically retained for two years following the close of the relevant conversation, unless the matter involves an ongoing dispute or regulatory inquiry.
• Technical and analytics data collected through cookies is retained for shorter periods as set out in individual cookie configurations — typically 13 months for analytics data.
• Marketing preference records are retained indefinitely to demonstrate that we have a record of consent or opt-out, which is important for compliance.

Once the relevant retention period expires, batparo securely deletes or anonymises personal data so that it can no longer be linked to an individual player.

11How Batparo Protects Your Data

Batparo implements technical and organisational security measures proportionate to the sensitivity of the data we hold. For Pakistani players trusting us with their PKR account and personal details, this is not something we take lightly. Our security approach includes:

• TLS encryption for all data transmitted between your device and batparo's servers — your login, bet placement, and withdrawal requests are all encrypted in transit.
• Encrypted password storage — your batparo password is stored as a cryptographic hash, never in plain text. Batparo staff cannot see your password.
• Access controls — only batparo staff with a genuine operational need can access player account data, and all access is logged and audited.
• Secure payment tokenisation — as described in Section 8, full payment credentials are handled by PCI-DSS compliant partners and never stored in their entirety on batparo's systems.
• Fraud monitoring systems — automated monitoring detects unusual account activity, suspicious transaction patterns, and potential unauthorised access attempts in real time.
• Regular security reviews — batparo's technical infrastructure is subject to regular security reviews and vulnerability assessments to identify and address potential weaknesses.

Despite these measures, no internet-based system can be guaranteed 100% secure. If you suspect that your batparo account has been compromised, contact support@batparo.ws immediately. Batparo will investigate all reported security incidents promptly.

12Your Privacy Rights

As a batparo player, you have a number of rights regarding your personal data. Batparo respects these rights and will respond to all valid requests within a reasonable timeframe:

12.1 Right to Access

You can request a copy of the personal data batparo holds about you at any time. This is sometimes called a Subject Access Request. Contact support@batparo.ws with your account details and the specific data you would like to access.

12.2 Right to Correction

If any of the personal data batparo holds about you is inaccurate or incomplete, you have the right to request correction. Many details can be updated directly in your account settings. For identity-verified data (such as your legal name), contact the support team.

12.3 Right to Erasure

You can request that batparo delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that batparo may be legally required to retain certain data — such as transaction records — for regulatory compliance periods even after you request deletion.

12.4 Right to Restrict Processing

In certain circumstances you can ask batparo to restrict how your data is processed — for example, while a dispute about the accuracy of your data is being resolved.

12.5 Right to Data Portability

Where processing is based on your consent or on a contract, you can request that batparo provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

12.6 Withdraw Marketing Consent

If you have previously consented to receive promotional communications from batparo, you can withdraw that consent at any time through your account settings or by emailing support@batparo.ws. Withdrawal of marketing consent does not affect the lawfulness of processing that occurred before the withdrawal.

To exercise any of these rights, contact the batparo support team at support@batparo.ws. Batparo will respond within 30 days and will not charge a fee for reasonable requests.

13Children's Privacy

The batparo platform is strictly for adults aged 18 and over. Batparo does not knowingly collect personal data from anyone under the age of 18. If batparo discovers that a registered account belongs to a minor, the account will be closed immediately, any balance refunded to the depositing payment method where possible, and all associated personal data deleted.

If you are a parent or guardian and believe that a minor has registered an account on batparo using their details or yours, please contact support@batparo.ws immediately with relevant information. Batparo takes underage gambling extremely seriously and responds to all such reports as a priority matter.

14Updates to This Privacy Policy

Batparo reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in applicable law, and feedback from our Pakistani player community. When significant changes are made, batparo will notify registered players by email and/or by displaying a prominent notice on the batparo platform.

The "Last Updated" date at the top of this page shows when the policy was most recently revised. Your continued use of batparo after a policy update is notified constitutes acceptance of the revised terms. Batparo strongly recommends reviewing this policy periodically, particularly if you share personal information with the platform regularly through deposits, withdrawals, and betting activity.

If you have concerns about a specific change to this policy, contact the support team before continuing to use the platform. We are happy to explain what has changed and why.

15Contact and Complaints

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how batparo has handled your personal information, please get in touch:

If you are not satisfied with batparo's response to a privacy concern, you have the right to raise a formal complaint. Batparo's formal complaints process begins with a written complaint to support@batparo.ws, to which the team will respond within 10 business days with a substantive response and proposed resolution.

For general questions about your account, betting, payments, or promotions, the FAQ page covers most common queries. The Responsible Gaming page contains specific information about the privacy-related aspects of batparo's safer gambling tools, including how self-exclusion data is handled.